About Company : Accenture is an US based multi national company which have head office in Dublin, Ireland. which is found in 1989 which provide services to worldwide which provide services like Information Technology and consulting services to global companies over 500 company, Accenture is considered the one of the biggest and largest number of employee company in the world.
Job Information
| Company Name | Accenture |
| Post Name | Application Tech Support Practitioner |
| Salary | Up to Rs. 5 LPA |
| Job Location | Bangalore |
| Education | B.E/B.Tech/B.Sc/BCA |
| Experience | Freshers |
| Batch | Recent Batches |
| Website | Accenture.com |
| Last Date to Apply | ASAP |
Job Description :
- As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations.
- Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance.
Project Role Description :
- Act as the ongoing interface between the client and the system or application.
- Dedicated to quality, using exceptional communication skills to keep our world class systems running.
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : NA
Experience: Minimum 0-2 year(s) of experience is required
Educational Qualification : Graduate or Bachelor Degree
Roles & Responsibilities: –
- Provide service desk voice support, interfacing with clients to accurately define and resolve issues.
- Manage service desk operations, ensuring world-class system performance.
- Utilize deep product knowledge to interpret and design resolutions for client issues.
- Collaborate with cross-functional teams to ensure quality and exceptional communication.
- Stay updated with the latest advancements in service desk management and cloud technology.
Professional & Technical Skills:
- Must To Have Skills: Service Desk Voice Support, Service Desk Management
- Good To Have Skills: Cloud Technology
- Strong understanding of service desk operations and client issue resolution.
- Experience with cross-functional collaboration and exceptional communication.
- Solid grasp of cloud technology advancements and their impact on service desk management.
Additional Information :
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful service desk solutions.
- This position is based at our Bengaluru office.
What is the Accenture Company Selection Process ?
- Apply Application Online : Visit the official Accenture Company website or below down the table Apply Online showing beside that Click here option showing click on that after that fill your personal details including your resume, cover letter and if you have experience in your job then submit you experience letter.
- Checking Application : After Submitting your application HR team will review on the bases of your qualification and experienced.
- Conduct Online Assessment(If applicable) : as per the company they take online exam and candidate which selected for this exam they need to qualify that exam on the bases of there skills and knowledge.
- Assessment Centre (If applicable) : Now so many company start there work form office so if company policy change like if company want to conduct assessment in there canters or in there in offices then selected candidates need to go and attend the exam on there particular places.
- Phone Interview : After qualifying the exam shortlisted candidate get calls through that HR take interview like some basic questions like your Qualifications, skill of interest, background, your project, If you have any gap in your cv they will ask like that.
- Interview : As per the company policy if they take online or offline means interview conduct in there office in that, they will take Technical round (TR round), Manger round (MR) and HR Round.
- Reference Check : After interview selection company HR will contact your previous work employee or your mutual contact and verify your work history and qualification.
- Background Verification : Company HR team go and check you background records and your documents as well which you are submitting.
- Final Interview(If Applicable) : In that they will as about salary expectation and some personal and your work related some questions.
- Offer Letter : After that HR will give offer letter a with mentioned salary and position with CEO’s Signature.
- Joining Letter : If you Accept the Offer Latter they will give joining letter on that they will mention your joining date from that you have to join the company.
Why Join Accenture ?
- It will give medical and lifecare insurance for you and your family members.
- Education and Technical resources they will provide.
- They will give knowledge about your how to save and invest your money.
- Maternity and paternity leaves.
- Give the opportunity to go abroad for business meetings and vacations also.
How to apply Accenture ?
For applying this job you have to follow the steps given below :-
- You have seeing below table in that you are showing Apply Online beside that Showing “Click Here” click on that you will be redirected to official job career company page .
- Click on “Apply”
- If you come first time to that site you need to register first or you have to create a new account.
- Alter the registration process you have to login and you have to fill the application form with your right education details.
- Attach and submit your relevant document like (e.g. resume, experienced letter(only if you are experienced person), mark sheets, ID proof) if they want or mention in that form.
- Verify all details you are fill in that form carefully.
- And last submit the application after verifying.
Apply Job Link…
| Apply Online | Click Here |
| Official Website | Click Here |